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Living in a foreign country means that everyday tasks, from going to the bank to buying a bunch of bananas at the supermarket, can be a cultural minefield. (Iโ€™m still smarting for being berated by a Monoprix cashier for not having exact change a few days ago.) Although it can be an exhilarating adventure, itโ€™s easy to feel isolated and stressed when adjusting to life in another culture.

Paris is a beautiful, vibrant city, but like any other major city, itโ€™s hectic and stressful, and life as a foreigner can magnify problems. And it can be hard to talk to people โ€˜back homeโ€™, who are normally part of your support group, who donโ€™t realize that Paris is not always croissants, chocolates, and walks along the Seine.

So itโ€™s nice to know that there is a resource here to help. I was recently a speaker at an event to benefit SOS Helpline, an English-speaking team of listeners available every day of the year trained to talk to those in need or to refer people to specialists. Itโ€™s free and anonymous.

Theyโ€™re available every day of the year, from 3pm to 11pm at 01 46 21 46 46 โ€“ and the call is free. The service is confidential and non-judgmental, and the listeners are trained to deal with a variety of issues, from loneliness, depression, substance abuse, to financial problems and bereavement. You can also contact SOS Helpline via Skype.

SOS Helpline

SOS on Skype



Related Reading

A personal experience with the SOS Helpline: When You Need Someone to Talk To

Health Care Tips for Travelers to France

SOS Helpline Facebook Page


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8 comments

    • Sharon

    What a great service! I had seriously considered getting some long-distance counseling by phone soon after moving to Germany. I got through it all with a lot of support from my husband, but someone professionally trained who spoke my language would have been a godsend. Good for you, David!

      • David
      David Lebovitz

      Yes, it is. I once spoke at Bloom Where Youโ€™re Planted, an event that helps recent transplants acclimate to various facets of life in Paris and it was really interesting to talk to people and find out how they were โ€“ and in some cases, werenโ€™t โ€“ coping. Living in any city can be a challenge & while Paris is a lovely city, itโ€™s great that this resource exists for people having a hard time. Iโ€™m looking forward to the event!

    • Paris Paul

    A great gesture for a great cause! Whatโ€™s not to love?

    • Michelle

    Itโ€™s very nice to know that such a service exists. Iโ€™ve lived in France for a long time and can think of quite a few times where a friendly, English-speaking voice could have been extremely helpful. I wish I could make it to the event โ€“ Iโ€™m a big fan of Verjus and of your books/blog. Thank you for the post and best wishes for Sunday.

    • Jo

    Wow, what a great service! I wish we had something like that in Germany, because all the feelings you described like isolation, frustration and stress are what I guess everyone, who moves to another country, feels from time to time. No matter how close in culture we think we are โ€“ we are not when it comes to the little daily things. My husband moved to Germany a while ago and I was not prepared for how hard it would be for him in some days. No matter how much support family&friends try to give, sometimes a helpline like that would be extremely ..wellโ€ฆ helpful ;)

    • Romy

    See you there, David! :)

    • gardenbre

    That was so much fun โ€“ great entertainment โ€“ great service and welcoming hosts โ€“ we enjoyed ourselves immensely โ€“ sat with two others who had been counsellors before retiring so the importance of the eveningโ€™s cause was certainly not lost on them. Thoroughly enjoyed the question and answer period with you โ€“ going to Monoprix today for some essentials and will put a little baggie of change and small bills in my emergency pocket for just in case!

    • David
    David Lebovitz

    It was a great event and glad you came. I was surprised to find out the intense training the counsellors have before working for SOS Helpline.

    And best of luck at Monoprix. I had to use their photo-making machine for an official gvt photo (โ‚ฌ5) and I needed change. Two different cashiers would not give me change, so I went to their supermarket section to buy something and the cashier gave me a โ‚ฌ10.

    When I asked her if I could possibly have two โ‚ฌ5s to use their machine, she told me she didnโ€™t have any โ€“ which was odd, because she was sitting in front of her open cash drawerโ€ฆwhich had a hefty stack of โ‚ฌ5 notes in it (!)

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